Contents


Terms of Use

Information on this site

The information contained on this site may contain technical inaccuracies or typographical errors. Melinda J. Irvine disclaims all responsibility and all liability (including, without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way.

Security

Where appropriate, I use available technology to protect the security of communications made through this website. However, Melinda J. Irvine does not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through this website.

Viruses

Internet communications may be susceptible to interference or interception by third parties. Despite my best efforts, I make no warranties that this website is free of infection by computer viruses or other unauthorised software. Melinda J. Irvine will not be liable for any loss, damage, cost or expense resulting from any breach of a security measure (including viruses or other unauthorised software).

Linked Sites

Melinda J. Irvine is not responsible or liable for the availability or content of any other internet site linked to or from this website. Access to any other internet site is at your own risk.

External Links

If you create a link to this website, you do so at your own risk. Melinda J. Irvine reserves the right to object to any linking that infringes my rights. I have not agreed to any conduct connected with a linked site which may be unlawful or an infringement of rights.

Copyright

Except as permitted by the Commonwealth Copyright Act 1968 (as amended) no part of this website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without my express written permission.

Governing Laws: Use of this website and these “Terms and Conditions” are governed by the laws of the State of New South Wales, Australia. Any claim relating to use of this website shall be heard by NSW Courts. If you choose to access this site from a location outside Australia, you do so on your own initiative and are responsible for compliance with applicable local laws.

Variation

I may revise these “Terms and Conditions” at any time by updating this page. You should visit this page from time to time and review the then current “Terms and Conditions” because they are binding on you.


Writing Services

Content Quality

All content is fully researched from primary and other reliable sources. Everything is original and written by Melinda J. Irvine. I do not outsource to other writers, repurpose copy, or publish AI-generated content.

Payment Terms for Businesses

For new clients, jobs under $1,000 must be paid in advance — larger jobs may be paid in (agreed) installments. Usually 50% upfront and 50% payable on delivery of 1st draft.

Jobs for long-term clients must be paid within (7) days or in (agreed) installments.

Intellectual Property

Full ownership (and copyright) of the completed writing transfers to the client upon full payment of fees.

Confidentiality

I respect the confidentiality of my clients and am happy to sign a Non-Disclosure Agreement (NDA) before commencing your assignment.

Editing and Reviews

I work with you until you are 100% satisfied with your copy. Sometimes it takes one or two edits, but most of my writing jobs are approved on first draft.


Online Orders

Order acceptance

All orders for writing services and digital products are subject to review and acceptance. Melinda J. Irvine reserves the right at any time after receiving your order to accept or decline your order for any reason.

If an order is declined, you will receive a full refund using the original payment method.

Payment Methods

My online shop has a secure checkout and you may use your credit card, debit card, eWallet, or PAYPAL account to purchase from our store. Available payment methods may vary according to your selected currency, but in most countries you will be able to pay with Mastercard, Visa, Discover, Union Pay, JCB, American Express, ApplePay or GooglePay.

Payments via credit card, debit card, eWAllet, and PAYPAL incur a 3% processing fee which is already included in the list price.

Bank Deposits

Australian customers may pay by depositing money into my bank account. You will also receive a 3% discount.

Discount and payment instructions are provided during checkout. Bank account details are displayed once you place an order.

Please note: I don’t commence your writing project or release digital products until your payment clears my bank account.

Currency

I have an Australian business so the default currency is AUD Australian dollars. However, I support transactions in 6 x other currencies. You may choose to pay using the following currencies:

  • Australian Dollar (AUD) (default)
  • US Dollar (USD)
  • Canandian Dollar (CAD)
  • Euro (EUR)
  • Pound Sterling (GBP)
  • New Zealand Dollar (NZD)
  • Philippine Peso (PHP)

Currency conversion tables on this website are updated every 30 minutes and should be considered a guide only. The final transaction will be charged in your selected currency according to the official exchange rate.

I do not charge additional fees for currency conversion.

Accessing Digital Products

Digital products such as eBooks and business documents that you purchase from this website are available for download immediately after payment.

You will receive a confirmation email with a download link once your payment is cleared by my financial provider.

You have 12 month’s access to your purchases.

Receipts and Invoices

After payment you will be emailed an order confirmation, receipt, and invoice (with my business ABN) for your records.
The payment on your bank statement or transaction list will be marked with:

  • MELINDA J. IRVINE $Amount


Refunds

I make every attempt to resolve problems with online orders and writing services. My ethos is that everything can be resolved with a polite email and clear communication.

My refund policy is this:

  • You may request a refund by using the Contact Form on this website.
  • Refund requests are reviewed on a case-by-case basis.
  • I consider any reasonable refund request where there is evidence your concerns are genuine and digital files have not been used, shared, or copied.
  • Refunds will not be processed because you simply changed your mind.
  • Refunds, if approved, are processed using to the original payment method and (once processed) may take 7-10 working days to appear on your bank statement. Processing times are dictated by your bank or credit card institution and beyond my control.
  • Refunds will be processed in the original payment currency according to the official exchange rate. Again, this is determined by our financial institutions at the time the refund is processed and out of my control.

Privacy Policy

Introduction

I, Melinda J. Irvine, am committed to protecting your privacy.

I understand and appreciate that as a visitor and user of my website you are concerned about your privacy as well as the confidentiality and security of any information you provide.

I am committed to complying with the Privacy Act 1988 and the National Privacy Principles.

Data Collection

I only collect personal information about you which is necessary conduct my business: selling online training courses, email marketing; writing assignments for clients; preparing resumes, Linkedin profiles and job applications.

I only collect your personal information by lawful and fair means and not in an unreasonably intrusive way.

Personal information is collected in the following ways:-

  1. Providing information for writing or other client project: I may keep a record of that correspondence.
  2. Subscribing to my website content or email updates.
  3. Paying for writing services using PAYPAL or STRIPE.
  4. Making a donation using PAYPAL or STRIPE.
  5. Submitting your resume and work history for review.
  6. Submitting your details through the Contact page.

I do not collect information about you from third parties.

When I collect information about you I take reasonable steps to ensure that you are made aware of who I am and how to contact me.

Use and Disclosure

I only use the personal information I collect about you as it directly relates to writing services or a digital product you have purchased from me.

I do not sell your details to third-parties under any circumstances.

In accordance with the Privacy Act 1988 I may need to disclose personal information about you in certain circumstances such as to comply with a subpoena or court order. These circumstances are outlined on the government website: http://www.privacy.gov.au/

From time to time I may use your personal information to provide you with news or offers about products and services that may be of interest to you. At any time, if you no longer wish to receive this additional marketing material please contact me.

My website may contain links to other websites and those third-party websites may collect personal information about you. I am not responsible for the privacy practices of other businesses or the content of websites that are linked to my website. I encourage you to be aware when you leave my website, and to read the privacy statements of each and every website that collects personally identifiable information.

Data Quality

I take reasonable steps to make sure that any personal information I have stored about you is accurate, complete and up-to-date.

Data Security

I am committed to protecting the privacy of the personal information you may provide to me by ensuring your email address and any other personal information about you will only be disclosed to another person if necessary for them to carry out instructions or process a financial transaction.

Please remember that no data transmission over the Internet — including email — can be guaranteed to be 100% secure. And while I strive to protect every user’s personal information, I cannot ensure or warrant the security of all information transmitted to it (or from) online products or services — users do so at their own risk.

Once I receive your transmission, I make every effort to ensure its security on its systems. But ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.


All content on this website including photos, videos, and text is protected under the Copyright Act 1968 and may not be used for any purpose without the permission in writing of Melinda J. Irvine.


All of the products and services for sale on this website are my own work, I do not promote or sell affiliate products and third-party services.


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