Practical writing and document solutions for Australian small business
What do you need written?
Whether it’s an in-house training program, onboarding and safety manuals, WHS procedures or marketing copy, I offer a strategic range of professional writing services.
With decades of experience as a commercial writer, and an extensive background in Australian operations and safety management, I work with small businesses (typically with 0-25 staff) who operate in Australia.
Choose from the categories below to learn more about my writing services, or contact me right now if you’re ready to discuss your upcoming project.
Business and Training Documents
No time to create critical business documents and operating procedures? I write practical documentation that supports growth and prepares your business for larger contracts.
- Work Health and Safety (WHS) documents
- VET courses and qualifications
- Policies, Procedures, and Internal Documents
- Employee Handbooks and Inductions
- In-house training courses
Job Applications
Want to stand out in the Australian job market with professionally written career documents? Let’s showcase your skills, experience and career achievements.
- Resumes and CVs
- Cover Letters
- Personal Statements and Professional Bios
- Selection Criteria Writing for job applications, visas, and university enrolments
Copywriting & Web Content
Need sales and marketing content for the web and social media? I write professional copy that helps your small business build credibility, improve visibility and attract the right audience.
- SEO and GEO Web Content
- Blog Articles
- Company Profiles
- Business Capability Statements
- eBooks and Digital Assets
Personal Writing
Do you have an important personal project or situation that needs a clear written response? I can help you present the facts accurately and profesionally in your own voice.
- Letters and Personal Correspondence
- References
- Visa Support Documents
- Articles and Guest Posts
- Award Submissions
Working With Melinda.

Australian-Made
Smart and Practical.
I learned WHS management, document design and training course development on the ground and over 30 years of experience in organisations and venues in NSW and Queensland. I’m currently studying a Bachelor of Communication Design with Torrens University (Sydney).

Plain-English Writing
Clearly explained concepts.
My focus is writing documentation and content that is easy to read, easy for your staff to understand, and easy for you to implement across the business. Your documents are professionally presented and ready to use straight away.

Proper Research
Focus on Primary Sources.
You can expect business policies and procedures, WHS documentation and fully customised written content that is properly researched and aligned to your industry — as well as the legislative framework in your state or territory.

Simple Process
Streamlined project workflows.
We start exactly where you are. Most of my small business clients share rough bullet points, handwritten notes, previous manuals or old documents. If you are just starting from scratch, tell me what you need on a video call.

Easy Communications
Direct, flexible contact.
You have direct contact with me for the life of the project and we stay connected in the way that suits you. We can work through the project using email, WhatsApp messaging, or video calls via Microsoft Teams or Zoom.

Transparent Pricing
Upfront quotes and fixed rates.
You receive a fixed-price quote and we agree on payment terms before the project begins. Whether you choose a WHS manual or a fully customised training course, you will know exactly what your investment is from day one.
Get a Quote
Let’s get your documents sorted. You don’t need a formal project brief to reach out. Drop your details and a few rough notes about your project below, and I will be in touch to arrange a quote or a quick chat. Weekdays I usually reply within a few hours.

LAST UPDATE:
IMAGE CREDITS:
Melinda J. Irvine Writing & Design
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